20 FM 1791, Suite A009, Huntsville, TX 77340
Phone: 936 294 0521
JBI Scientific LLC is the leading provider for technical support and depot refurbishment/maintenance service for Voyager DE, DE PRO, DE STR MALDI’s, 4700 TOF TOF, 4800 TOF TOF and ABI 310 DNA sequencers. JBI committed to taking care of our clients. Most technical problems can be resolved without the need to return your instrumentation to JBI. On rare occasions you may require on-site support JBI Scientific can make a referral to a qualified engineer in our network of Independent Service Organizations (ISO) and independent contractors located around the world.
Please contact Jason to request a service quote.
LASER REPLACEMENT: JBI has self installation instructions, or if you require on-spite installation JBI can refer you to an Independent Service Provider (ISO) for Voyager MALDI-TOF instruments, AB 4700 TOF TOF, 4800 TOF TOF, and most ABI Genetic Analysis or RT PCR Instrumentation.
IN-HOUSE SERVICE: This option is available for customers who need extensive repairs or refurbishment of their instrumentation. JBI can send drawings for proper crating to ship your instrumentation to our facilities in Huntsville, TX, or a prebuilt crate can be shipped to your facilities. JBI also rebuilds and refurbishes most parts to offer a signifiant savings to the OEM. All refurbished or reworked parts are made like new and verified to meet the OEM specifications.
TECHNICAL SUPPORT: JBI Scientific offers written trouble shooting procedures, video, and telephone technical support to resolve your issues quickly and inexpensively.
DOWNLOAD CENTER: Downloadable tools for instrument service, maintenance, and use.
JBI Scientific LLC...Sales, Service, and Support for laboratory instrumentation.
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